Questions
I received an old charge and cannot understand where the debt comes from.
How to organize old debt by unit, period, payments, and documents before replying to the resident.
Old debt should be explained with a timeline: due fees, payments received, decisions in minutes, interest if any, and current balance. Without that, the charge feels arbitrary.
Condo organizes balance, payments, receipts, and documents so the reply has a timeline.
What this means
When condominium debt appears years later, the administrator needs to show origin, evolution, and balance with supporting documents. Condo does not replace legal advice, but it helps prepare an operational explanation with fees, payments, minutes, and unit history in one place.
Points to confirm
- Old debts require history, not only a final amount.
- Minutes, receipts, and movements help reconstruct the administrative decision.
In the operation
A unit questions 2023 debt. The administrator opens the history and sends missing months, received payments, and the relevant minutes.
Trust risk
Without context, old debt can look like an error or unfair charge.
Sources
See Condo in operation
Open a unit history with old balance and attached documents.
In the demo, we use a real workflow to show how fees, bank records, receipts, documents, and communication stay in the same context.
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