Questions
Does the leak come from a common pipe or another unit?
How to organize likely origin, photos, inspections, insurance, and communication when a leak appears.
Before replying, administration should record photos, affected area, likely origin, inspection, involved units, and insurance. A reply without proof increases conflict.
Condo links photos, units, inspection, insurance, and issue status in one follow-up line.
What this means
Leaks are among the hardest issues to manage because they combine urgency, neighbors, common areas, and insurance. Condo helps create a follow-up line with attachments, visits, status, contacts, and documents, so administration replies with context instead of assumptions.
Points to confirm
- Leak origin should be treated as a hypothesis until confirmed.
- Photos, visits, and insurance need to stay in the same history.
In the operation
Water appears on unit 2B's ceiling. Condo stores photos, inspection, likely origin, and communications with affected units.
Trust risk
If the origin changes without a trail, residents assume administration is avoiding responsibility.
Sources
See Condo in operation
Show one leak with photos, inspection, insurance, and status.
In the demo, we use a real workflow to show how fees, bank records, receipts, documents, and communication stay in the same context.
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